Apple Addresses iPhone 6 Issues with Statement and iOS 8.0.2 Patch

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What a difference a week makes. After a seemingly smooth launch of its new iOS 8 operating system and iPhone 6 devices, everything went awry for Apple. First, there was the issue of its iPhone 6 Plus phablet bending or misshapen after storing in ones pocket. Then came the iOS 8.0.1 update, which supposed to be fix several bugs but instead rendered some iPhones into expensive bricks. In an effort to selvage any loyalties left in its customers, Apple just launched a two-pronged strategy.

First, in statements to business news channel CNBC and tech blog The Verge, Apple claimed that “bending” of iPhone 6 Plus to be extremely “rare” during normal usage. The company stated that only “9 customers” have complained about the problem thus far. It also added that the phone’s 6000 series anodized aluminum construction, with stainless steel and titanium inserts, went through a rigorous course of torture tests to insure it “endure everyday, real life use.”

Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.

With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.

On the subject of iOS 8.0.1, the Cupertino-based tech giant has since introduced the iOS 8.0.2 Patch with an apology. Not it addresses the issue with cellular connectivity and Touch ID, the update also fix a slew of bugs listed below…

  • Fixes an issue in iOS 8.0.1 that impacted cellular network connectivity and Touch ID on iPhone 6 and iPhone 6 Plus

  • Fixes a bug so HealthKit apps can now be made available on the App Store

  • Addresses an issue where 3rd party keyboards could become deselected when a user enters their passcode

  • Fixes an issue that prevented some apps from accessing photos from the Photo Library

  • Improves the reliability of the Reachability feature on iPhone 6 and iPhone 6 Plus

  • Fixes an issue that could cause unexpected cellular data usage when receiving SMS/MMS messages

  • Better support of Ask To Buy for Family Sharing for In-App Purchases

  • Fixes an issue where ringtones were sometimes not restored from iCloud backups

  • Fixes a bug that prevented uploading photos and videos from Safari

You can download the newest iOS 8.0.2 patch for free now. Simply go to "Settings" on your iPhone, followed by "General," then tap "Software Update." Your phone will do the rest.